We want you to love your purchase. That's why we offer a 30-day return policy.
Eligibility: Items must be returned within 30 days of receiving your order. They must be unworn, unused, and in their original condition with all tags intact.
Process: To start a return, simply email our customer support team at support@claraalonso.com with your order number and reason for return, and we'll send you the shipping instructions. You'll cover return shipping unless the item arrived defective, damaged, or incorrect.
Refunds: Once your return is received and inspected, we'll process your refund to your original payment method within 10 business days. For more information about refunds, please refer to our Refund Policy.
Exchanges: Prefer a different size or colour? We're happy to arrange an exchange for the same item, subject to availability just contact us before sending anything back.
Your satisfaction is our priority.